Stanly County Health Department

Strategic Plan FY 2008-2010

 

 

 

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Mission Statement

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To protect, promote, and preserve the health of the citizens and communities of Stanly County.

 

 

Vision Statement

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Building a legacy of healthy people, families, and communities together.

 

 

 

Introduction

The FY 2008-2010 Stanly County Strategic Plan describes our county’s local public health priorities and the Stanly County Health Department’s (SCHD) plan for addressing them over the next two years.  Results from the 2007 Community Health Assessment and data from North Carolina Center for Health Statistics were utilized to determine these priorities.  Members of the Stanly County Health Department Management Team and supervisors met with a representative from the North Carolina Institute of Public Health, on August 20, 2008 to deliberate on these findings and plan our approach to address identified health priorities.  During this process discussion was held concerning the department’s mission statement, vision statement, opportunities and threats, strengths and weaknesses, and stakeholder analysis.  Over-arching strategic goal statements and guiding principles were also developed.

Local health data and priorities were not the only influential factors in the development of the Strategic Plan goals and objectives. A review of department resources played a significant role as well. Health issues and associated risk factors will be addressed as the department has the capacity to do so. Individual contracts and agreement addenda for various department programs will also address some of these goals and priorities.

The success in addressing health priorities will be dependent upon the Stanly County Health Department’s continued commitment to providing quality services to the public and collaborating with various community partners.  Community partners include private and non-profit agencies, elected officials, businesses, faith community, school system, and last, but not least, Stanly County citizens.  In some instances the health department will be the lead agency; in others we will play a more supportive role. Regardless of the structure, a primary function of the Stanly County Health Department is to serve as a catalyst to stimulate action in the community to effectively and appropriately address public health concerns that may jeopardize our community’s health and limit our potential.  

 

Public Health Core Health Functions

(Source:  American Public Health Association)

 

The Stanly County Health Department plays an invaluable role in the protection and improvement of the public’s health in Stanly County.  The three core public health functions are assessment, policy development, and assurance.   These core functions are implemented through collaborative relationships with public and private entities, elected and non-elected officials, communities, and residents of Stanly County.  The following ten essential health services are the framework for these core health functions.

Assessment

·         Monitor health status to identify community health problems.

·         Diagnose and investigate health problems and health hazards in the community.

·         Evaluate effectiveness, accessibility, and quality of personal and population-based health services.

 

Policy Development

·         Develop policies and plans that support individual and community health efforts.

·         Enforce laws and regulations that protect health and ensure safety.

·         Research for new insights and innovative solutions to health problems.

 

Assurance

·         Link people to needed personal health services and assure the provision of health care when otherwise not available.

·         Assure a competent public health and personal health care workforce.

·         Inform, educate, and empower people concerning health issues.

·         Mobilize community partnerships to identify and solve health problems.

 

Stanly County Health Department

 

Guiding Principles

 

The Stanly County Health Department strives to meet the following guiding principles:

 

·         Become accredited and maintain accreditation standards.

·         Utilize “best practices” in implementing public health activities.

·         Recruit, develop, and retain a well-qualified staff.

·         Adopt new technologies to improve effectiveness and efficiency.

·         Seek private and public funding sources to support and improve services.

·         Be fiscally responsible.

·         Improve communication and collaboration internally as well as in the community.

·         Develop a positive image in the community.

·         Deliver services driven by community needs.

·         Improve residents’ health outcomes and quality of life.

·         Prepare to respond to a public health emergency or disaster.

·         Serve as a health information resource for the community.

 

Strategic Goal Statements

·         Ensure the optimal capacity and infrastructure to carry out public health functions.

·         Increase the number of individuals adopting and sustaining healthy and environmentally sound behaviors.

·         Promote prevention, surveillance, and control of communicable diseases.

·         Promote prevention strategies and/or manage injuries and chronic disease and mitigate the associated disabilities.

·         Assess and assure access to appropriate health care and services to infants, children, and adults.

·         Prevent and reduce the environmental risks to the public and our natural resources.

·         Prepare for and respond to public health emergencies and disasters.

·         Effectively communicate internally and with external stakeholders about activities and accomplishments of the Stanly County Health Department and important public health issues.

Strengths, Weaknesses, & Gaps

Strengths

Weaknesses

Gaps

·         Caring and dedicated staff, creates experience of a “health care home”

·         Have good educational programs and staff

·         Effective relationship with Partners in Health, Stanly County Healthy Carolinians task force;  Local Health Department (LHD)  provides leader and coordinator

·         Preparation for accreditation, i.e., getting policies and procedures in order

·         County is generally supportive and fiscally solvent

·         Have two Spanish interpreters

·         Some specialty care capabilities in Home Health Program

·         Staff very supportive of each other

·         Limited funding available to promote/expand existing, generally successful programs

·         Ineffective communication among departments about activities and issues

·         Lack of effective communication with community regarding activities and services provided by LHD

·         Inadequate IT support (local and state)

·         Limited access to LHD services

·         Limited clinic hours

·         Limited transportation

·         Long waiting period for some appointments

·         Limited training staff for emergencies and disasters

·         Negative public image of LHD

·         Animal Control public image as “dog catcher”

·      Limited adult dental care for low income residents

·      Unable to present educational programs in the schools

·      Need additional physical therapist/pediatric occupational therapist in Home Health Program

·      Additional capacity needed for coordinating and implementing community health interventions and outreach.

 

2007 Community Health Assessment

Introduction

 Stanly County citizens and leaders were asked to participate in the 2007 Community Health Assessment from March through September.  Citizen participation was elicited through the local media outlets (Stanly News & Press, The Weekly Post, WZKY/WSPC), county libraries, Partners in Health task force members, community presentations/announcements, and displays at The Stanly Commons.  Leader participation was elicited by contacting municipality leaders, directors of governmental agencies/boards, and leaders of community groups.  There were 1,304 citizens and 264 leaders who responded and completed surveys.  A complete copy of the 2007 Community Health Assessment can be accessed at the Stanly County Health Department’s web pages located at www.co.stanly.nc.us.

Community Health Assessment Survey Results

Overall

Overall, Drug Abuse was cited as the #1 concern as a community issue in Stanly County.  Drug Abuse was seen as “very serious” by 43.4% of the community survey results and 51.5% of the leader survey results.  Both community and leader survey respondents cited Access to Affordable Medical Care, Obesity, and Unemployment/Underemployment in their top five concerns after drug abuse.   However, Child Abuse (34.2%) was listed as #5 on the community survey results and Tobacco Use (39.0%) was listed as #4 on the leader survey results. 

 

TOP FIVE LOCAL COMMUNITY ISSUES

(Based on survey respondents listing concerns as “very serious”)

                                           COMMUNITY RANKINGS                                                  LEADER RANKINGS

                                          1. Drug Abuse (43.4%)                                                                       1. Drug Abuse (51.5%)

                                          2. Access to Affordable Medical Care (39.9%)                         2.  Obesity (50.0%)

                                          3. Unemployment/Underemployment (37.8%)                2. Unemployment/Underemployment (50.0%)                   

                                          4. Obesity (35.2%)                                                               4. Tobacco Use (39.0%)

                                          5. Child Abuse (34.2%)                                                          5. Access to Affordable Medical Care (38.6%)

 

Community Survey Results

 

Females (46.1%) and males (37.4%) cited Drug Abuse as their #1 community issue.  Males cited Unemployment/Underemployment (35.3%) as their second highest concern while females (39.2%) cited it as their third.  Females listed Access to Affordable Medical Care (42.5%) as their second highest concern and males (33.8%) listed it as their third highest concern.  Obesity (38.1%) and Child Abuse (37.3%) were female respondents’ fourth and fifth top choices.  Quality of Education K-12 (32.6%) was the fourth highest concern for males. Teen Pregnancy (30.0%) and Tobacco Use (30.0%) tied for male’s fifth highest concern. 

African American respondents (55.9%) and Caucasian respondents (44.3%) listed Drug Abuse as their highest concern.  Asian respondents listed Water, Air, Noise, etc. Pollution (46.2%) and Native American respondents listed Obesity (67.9%) as their top concerns.  Racial/Ethnic Discrimination (68.4%) and Access to Affordable Medical Care (68.4%) tied for Hispanic/Latino respondents’ top concerns.  The top concerns for “Other” respondents were Alcoholism and Teen Pregnancy tied at 50.0%.

Leader Survey Results

 

Females and males agreed on their top three highest concerns.  Females listed their top concerns as: Unemployment/Underemployment (56.7%), Obesity (55.2%), and Drug Abuse (54.5%)  Males listed Drug Abuse (48.5%), Obesity (46.2%), and Unemployment/Underemployment (43.1%) as their top concerns.  Child Abuse (44.0%) and Access to Affordable Medical Care (41.8%) rounded out women’s top five concerns.  Tobacco Use (41.5%) was the fourth highest concern for males.  There was a tie for males on their fifth highest concern – Domestic Violence (35.4%) and Access to Affordable Medical Care (35.4%).

African American respondents tied Tobacco Use (72.7%) with Unemployment/ Underemployment (72.2%) as their highest concerns.  Caucasian respondents #1 concern was Drug Abuse (51.7%).  Native American respondents’ highest concern was Mental Illness/Emotional Problems (55.6%).  There were only two Asian responses and no Hispanic/Latino or Other responses to the leader’s survey.

 


 

2007 Stanly County Community Health Assessment

Community Health Concern Matrix

Areas of Concern Identified through Primary Data Collection

 

Areas of Concern Identified through Secondary Data

 

Modifiable Risk Factors

Associated with Identified Concerns

2007 Community Survey

  • Drug Abuse
  • Access to Affordable Medical Care
  • Unemployment/Under-employment
  • Obesity
  • Child Abuse
  • Tobacco Use
  • Teen Pregnancy
  • Quality of Education (K-12)
  • Alcoholism
  • Affordable Childcare

 

2007 Leader Survey

  • Drug Abuse
  • Obesity (tie)
  • Unemployment/Underemployment(tie)
  • Tobacco Use
  • Access to Affordable Healthcare
  • Child Abuse
  • Domestic Violence
  • Quality of Education (K-12)
  • Teen Pregnancy
  • Illiteracy

·         Leading Causes of Mortality

o    Heart Disease

o    Cancer – all

o    Cancer – trachea, bronchus & lung

o    Chronic Lower Respiratory Disease

o    Pneumonia & Influenza

o    Diabetes

o    Cancer – Breast 

         (↓state average)

o    Motor Vehicle Injuries 

          (↓ state average)

o    Unintentional Injuries

          (↓ state average)

·         Maternal & Child Health Factors

o    Infant Mortality

o    Low Birth Weight Births

o    Teen Pregnancy

·         Communicable Disease

o    Pneumonia

o    Influenza

o    Chlamydia

o    Gonorrhea

 

·         Chronic Diseases

o  Obesity

o  Inactivity

o  Tobacco Use

o  Nutrition

o  Access to Affordable Healthcare

o  Access to Affordable Medication

·         Infectious/Communicable Diseases

o  Drug Abuse

o  Alcohol Abuse

o  Adolescent Sexual Activity

o  Immunizations

·         Injuries

o  Child Safety Seat/Seat Belt Usage

o  Lead Poisoning

o  Substance Abuse (Alcohol & Drugs)

o  Motor Vehicle Safety

·         Infants & Children

o  Teen Pregnancy

o  SIDS

o  Birth Defects (folic acid)

o  Access to Affordable Healthcare

 

 


 

Priorities

The Stanly County Health Department in collaboration with Partners In Health identified county health priorities after reviewing the results of the 2007 Community Health Assessment and additional secondary data from the North Carolina State Center for Health Statistics.  The community focused priorities for FY 2008-2010 are:

1. Health Promotion

-Obesity

-Substance Abuse

-Adolescent Pregnancy/STD Prevention

2. Injury Prevention

3. Infant Mortality Reduction

Addressing Priorities & Strategic Goals

The Stanly County Health Department cannot solely address all the public health concerns that need attention due to limited staff, resources, time, funding and in some cases, community influence. As a result, it is critical that the department focus its direct services on high quality, effective practices, pursue appropriate modifications in service delivery and expansion and perhaps most importantly, serve as a catalyst to stimulate collaborative interventions in the community among various partners.  Together, we have collective strength, wisdom, and resources. 

Community partners include, but are not limited to, the following groups/agencies:  Partners in Health, a Healthy Carolinians task force; Stanly County school system; Community Care Clinic; Stanly Regional Medical Center; Stanly Community Christian Ministries; churches; Homes of Hope; Pregnancy Resource Center; Partnership for Children; fire departments; United Way of Stanly County; law enforcement; Butterfly House; Department of Social Services; and mental health services.

One word of caution, like the State as a whole, Stanly County’s health data reveals various health disparities among minority populations.  These conditions are significantly influenced by economic and social inequalities of our society.  Efforts to address this concern must include increasing our understanding of racial and ethnic cultures and promoting economic development and educational opportunities in addition to assuring the availability and accessibility of health and medical services.

Community Impact Goals & Objectives

Goal

To improve the health status of residents of Stanly County and prevent premature death through the promotion of healthy behaviors and reduction of risk factors.

Objective # 1

- Decrease the number of adults who are overweight or obese by 10%.

- Decrease the number of children who are overweight or at risk for becoming overweight by 10%.

Baseline Data

In the Stanly County region, 66%  of adults are overweight or obese (2005 NC BRFSS) and 23.4% of youth 2-18 years of age are overweight or at risk for becoming overweight (2007 NC Nutrition and Physical Activity Surveillance System)

Priority Addressed

Obesity

 

Activities

 

Lead Group/Partners

 

Timeframe

Collaborate with other agencies working to reduce adult obesity.

Partners In Health  – Obesity Subcommittee

On-going

Collaborate with other organizations working to reduce childhood obesity.

Partners In Health – Obesity Subcommittee

On-going

Conduct two “Battle of the Businesses” events to promote physical activity.

Partners In Health – Obesity Subcommittee, Parks & Recreation

Spring & Fall Annually

Support healthy nutrition and physical activities in childcare centers through the Healthy FUNdamentals program.

Stanly Partnership for Children, Stanly Regional Medical Center

On-going

Explore implementing Winner’s Circle Program among restaurants

SCHD Health Education, local restaurants

June 2010

Expand worksite wellness efforts & opportunities for County & City employees

SCHD Health Education, County of Stanly, City of Albemarle

June 2009

Implement Eat Smart, Move More, Weigh Less program in the community

SCHD Health Education, Cooperative Extension, Stanly County Family YMCA,

December 2008

Support nutrition & physical activity interventions in schools (eg. Passport to Fitness & Wellness Policy)

Stanly County Schools, School Health Advisory Committee, Partners in Health – Obesity Subcommittee

On-going

Support implementation of exercise interventions at Senior meal sites.

Stanly Senior Center, Partners in Health

June 2009

Identify additional opportunities to promote & support breast-feeding.

SCHD Women, Infant, and Children’s (WIC) Program, Post Partum Newborn Screening Program, Maternity Care Coordination (MCC), Child Service Coordination (CSC), Pediatric and OB/GYN practices

On-going

 

 

Goal

To improve the health status of residents of Stanly County and prevent premature death through the promotion of healthy behaviors and reduction of risk factors.

Objective # 2

Decrease the number of deaths and injuries associated with substance abuse.

Baseline Data

To be established

Priority Addressed

Substance Abuse

 

Activities

 

Lead Group/Partners

 

Timeframe

Establish substance abuse indicator data to serve as an appropriate baseline for monitoring community impact

SCHD, Partners In Health, Sexual Assault Response Team (SART), Piedmont Behavioral Health

March 2009

Collaborate with agencies working to address substance abuse and appropriately integrate substance abuse strategies into scope of SART.

Partners In Health, SART, Daymark Recovery Services, Monarch Behavioral Services, Law Enforcement offices

On-going

Support “Mock Car Crash” educational event at four high schools.

SART, Albemarle Police Department, Stanly County Sheriff’s Department,  Partners In Health, Stanly County Schools, Mental Health Service providers.

June 2009

Implement educational program to increase awareness of mental health resources among students and parents and decrease stigma associated with seeking mental health services

Monarch Behavioral Services, Partners In Health

June 2009

 


 

Goal

To improve the health status of residents of Stanly County and prevent premature death through the promotion of healthy behaviors and reduction of risk factors.

Objective # 3

- Decrease the rate of adolescent pregnancy in Stanly County by 10%

- Decrease the percentage of Sexually Transmitted Diseases (STDs) among adolescents by 10%

Baseline Data

After over a decade of steady decline, the Stanly County teen pregnancy rate has risen 12% over the past three years (56.8 in 2005 to 63.4 in 2007). Of the 207 reported STDs in Stanly County in 2006, 47% were among teens.

Priority Addressed

Adolescent Pregnancy Prevention / STD Prevention

 

Activities

 

Lead Group/Partners

 

Timeframe

Identify community strategies to raise awareness of teen pregnancy and STD prevention.

SCHD, Partners In Health, SART, School Health Advisory Committee, Faith Community, Public Housing

On-going

Work with school system to assure implementation of family life curriculum and explore additional educational opportunities.

SCHD, Partners In Health, School Health Advisory Committee

June 2009

Identify & address barriers to receiving Family Planning clinic services and explore implementation of “open access” scheduling and assess hours of operation.

SCHD

May 2009

Evaluate successful teen pregnancy prevention efforts in other counties and assess applicability to Stanly.

SCHD, Partners In Health

April 2009

 


 

Goal

To improve the health status of residents of Stanly County and prevent premature death through the promotion of healthy behaviors and reduction of risk factors.

Objective # 4

Reduce mortality rates due to motor vehicle injuries and suicide by 10%.

Baseline Data

For the 5 year period 2002-06, Stanly County’s age adjusted motor vehicle mortality rate was 40% higher than the state average (26.7 compared to 19.1/100,000 population). For the same period, Stanly County’s age adjusted suicide rate was 35% higher than the state average (15.7 compared to 11.6).

Priority Addressed

Injury Prevention

 

Activities

 

Lead Group/Partners

 

Timeframe

Implement educational programs regarding proper use of child safety seats.

Safe Kids Coalition, Partners In Health, SCHD, Law Enforcement Departments, Emergency Medical Services (EMS)

On-going

Work with agencies to increase the number of individuals/staff who are appropriately trained as child safety seat checkers and assure organizational support for check point events.

Safe Kids Coalition, Partners In Health, SCHD, Law Enforcement Departments, EMS

On-going

Promote child safety education efforts and CPR training for parents and child caregivers.

Safe Kids Coalition, Partners In Health, SCHD, Department of Social Services (DSS), EMS, Stanly Regional Med Center, Pediatric Practices

June 2009

Support “Mock Car Crash” educational events at four high schools.

Safe Kids Coalition, SART, Albemarle Police Department, Stanly County Sheriff’s Department, Partners In Health, Stanly County Schools

June 2009

 


 

Goal

To improve the health status of residents of Stanly County and prevent premature death through the promotion of healthy behaviors and reduction of risk factors.

Objective # 5

- Reduce infant mortality rates and low birthweight birth rates by 15%.

Baseline Data

For the 5 year period 2002-06, Stanly County’s infant mortality rate was 35% higher than the state average (11.3 compared to 8.4/1,000 births). For the same period, Stanly County’s low birthweight rate was 4% higher than the state average (9.5 compared to 9.1) and 8% higher than the previous 5 year period.

Priority Addressed

Infant Mortality Reduction

 

Activities

 

Lead Group/Partners

 

Timeframe

Develop and implement a prenatal & parenting education series on a quarterly schedule that is available to any maternity patient in the county.

SCHD,  Partners In Health – Infant Mortality Reduction Subcommittee, Stanly Regional Medical  Center, Prenatal Care Providers, Pediatric practices, DSS, Child Fatality Prevention Team/Community Child Protection Team (CFPT/CCPT), Partnership for Children

January 2009

Promote Sudden Infant Death Syndrome (SIDS) awareness and safe sleep positioning though an educational campaign.

SCHD,  Partners In Health – Infant Mortality Reduction Subcommittee, Prenatal Care Providers, Pediatric practices, DSS, Stanly Regional Medical Center, Child Fatality Prevention Team/Community Child Protection Team, Partnership for Children

June 2009

Promote child safety education efforts and CPR training for parents and child caregivers.

Safe Kids Coalition, Partners In Health, SCHD, DSS, EMS, Stanly Regional Medical Center, Pediatric Practices, Partnership for Children

June 2009

Promote community efforts to increase breast-feeding and the support of breast-feeding mothers.

SCHD (WIC, MCC, CSC, Postpartum/Infant Screening program),  Partners In Health – Infant Mortality Reduction Subcommittee, Prenatal Care Providers, Pediatric practices, Stanly Regional Medical Center

June 2009

Increase awareness and inter-agency communication of maternity & child health support resources and referral procedures.

SCHD,  Partners In Health – Infant Mortality Reduction Subcommittee, Prenatal Care Providers, Pediatric practices, DSS, Stanly Regional Medical Center, Partnership for Children, Child Fatality Prevention Team/Community Child Protection Team

December 2009

 

Health Department Operational Goals & Objectives

Animal Control Program

 

1.  Goal:                       Increase the availability and utilization of Health Department services.

 

     Objective:  To increase adoption of animals to 550 total.

 

     Program Activity:  Work with schools and other community groups to encourage adoptions from the shelter.  Also provide adoption visitation center at the Animal Control Shelter to allow interaction between potential adopter and animal.  Coordinate with Stanly County Animal Rescue League and Humane Society the facilitation of adoptions through mutual efforts.

 

2.  Goal:           Promote the prevention and control of communicable diseases.

 

     Objective:  Increase rabies vaccinations of dogs/cats in Stanly County by 10% over FY 2007-2008 totals.

 

     Program Activity:  Hold special clinics at schools and group locations in Stanly County to provide education to the public on rabies and to encourage vaccinations of pets.  Utilize adoption visitation center at Animal Control Shelter to provide educational information on pet care, rabies information, and importance of pet rabies vaccination.

    

3.  Goal:           Improve the department image by informing the public concerning our mission activities and accomplishments; and by encouraging visits to the Animal Control Shelter for information on Animal Control and its function.

 

     Objective:  Provide veterinarians and public with updates on rabies and adoptions in Stanly County. 

 

     Program Activity:  Give veterinarians in Stanly County a quarterly update report.  Process and send out news releases on adoptions and rabies updates (2) by June 30, 2009.  Meet with the Board of Health to give updates (2) by June 30, 2009.

 

4.  Goal: Maintain high quality animal control activities in meeting community needs and requirements of the NC Department of Agriculture and Animal Welfare Act.

 

Objective:  Monitor the necessary level of staffing, contractual support and animal shelter space to accomplish the needed impoundment, adoption, and euthanasia activities.

 

Program Activity: Establish a shelter officer position to focus on shelter operations and public relations to promote animal adoptions. Implement new changes for shelter operation per Dept. of Agriculture guidelines including the transition to euthanasia by injection and facility structural improvements. Implement new computer software and integrate software capabilities into overall operations to better manage data, interface with the internet to promote adoptions and public communication and better serve the increasing needs of the public.

 

Dental Health Program

 

1.  Goal:  Increase the availability and utilization of Health Department services, and increase effective communication between health department staff, other agencies, and with the public.

 

Objectives:  

·         To maintain number of dental clinic patient visits at 4800 as in FY 2007-08

·         To maintain the same number of patients treated in the OR at Stanly Regional Medical center.  One hundred patients were completed in 2007-08

·         To work closely with local pediatricians, healthcare workers, and other agencies to establish referrals.

 

Program Activity:

·      Provide agency information to other county agencies and healthcare providers, which include information about the Dental Health Program.  

·      Continue to accept referrals from local agencies, public health hygienist, Stanly County School nurses and physicians offices to enable children with dental treatment needs to be seen in a timely manner

·      Arrange appropriate referrals to specialist, if treatment cannot be performed on site.

 

2.  Goal:  Improve the Health Department image by informing the public and providers concerning our mission, activities and accomplishments.

 

Objective:  To promote prevention of dental disease through patient and parent education and to combine resources with the state appointed hygienist and health educators in order to improve community awareness.

 

Program Activity: 

·      Make available dental educational materials to patients and parents.

·      Provide dental health education to children and parents through community projects, local newspapers and other media sources.

·      Provide staff assistance to the state appointed hygienist in conducting school and daycare presentations whenever possible.

 

3. Goal:  Promote optimal health and wellness of infants, children, and adults. 

 

Objective:  Promote prevention of dental disease through patient and parent education

 

Program Activity:

·      Provide oral health and nutritional education to children and parents at all initial exam appointments and to review diet and hygiene information at every recall visit. 

 

4. Goal:  Promote opportunities for staff development, training, and continuing education for personnel.

 

Objective: 

·         To provide staff training and continuing education opportunities specifically related to pediatric dental patients

·         To build a team of dental professionals skilled in treating children.

 

Program Activity:

·      Provide funding for required courses such as annual OSHA updates, CPR and Radiology certification.

·      Encourage CE training in nitrous oxide sedation, coronal polishing, and medical emergencies.

·      Advertise and interview as many qualified applicants as possible to fill any open positions.

 

5. Goal:  Maximize organizational productivity and ensure staff awareness of finance/service program relationships.

 

Objective:  Monitor program budget activity and patient case load on a monthly basis.

 

Program Activity:

·      Maintain operations within the allocated budget.

·      Limit broken patient appointments to below 20%, while meeting estimated patient productivity goals.

·      Work with health educators in obtaining additional funds to enable the dental clinic to provide treatment to indigent children, and to supplement the operating room program.

·      Maximize utilization of Dentrix software and integrate digital imaging technology.

 

Environmental Health Program

 

1.   Goal:  Increase the availability and utilization of Environmental Health Services

Objective:

·      Respond to request and activities in Stanly County to promote and protect the public’s health. Maintain a response time on soil/site evaluations of less than 10 working days.

2.   Goal:  Prevention and control of communicable diseases.

     Objective:

·      Provide resources to maintain the food and lodging inspection rate at 100%.

Program Activity: Offer at least two food handling workshops during fiscal year 2009

3.   Goal:  Maximize the efficiency of the Environmental Health Program

Objectives:

·      Continue to work with Central Permitting, Building Inspections, Planning and Zoning, and IT to get software package linking all departments operational.

·      Continue cross training staff to provide overlapping coverage in all program areas.

·      Schedule incoming work on a daily basis to ensure an even distribution of work.

·      Implement new filing system

4.   Goal:  Provide opportunities for staff development, training, and continuing education for all personnel.

Objective:

·      Maintain/develop staff proficiency on laws, rules, and regulations.

·      Assure that each environmental health specialist receives at least fifteen hours of continuing education each year in order to maintain registration as a Registered Sanitarian.

·      Provide opportunities for staff to attend workshops to develop new skills and strengthen existing skills in the area of environmental health.

 

General Departmental Services

(General Departmental Services include: Women’s Preventative Health Services, Breast and Cervical Cancer Control Program, Immunizations, General Clinic, Adult Health, Child Health Services, Communicable Disease, Tuberculosis, STDs, WIC services, CSC, MCC, Post Partum Newborn Home Visiting, Health Choice/Health Check, HIV Case Management, Smart Start, and Health Promotion)

 

1. Goal:  Increase the availability and utilization of Health Department Services and promote optimal health and wellness of infants, children and adults

 

Objective: Increase the utilization of all services included in this program by 5% by 6-30-09

 

Program Activity

·      Publish Clinic hours and services in the local media at least quarterly. Media to include, but not limited to Stanly News and Press, The Weekly Post, and local Radio Station.

·      Provide health department pamphlets (program specific) to the community and other county agencies.

·      Review all eligibility requirements, fee schedule for all clinics, and update fee policies at least yearly.

·      Instruct all staff in referrals between all service areas.

·      Continue to provide postpartum/newborn home visits to all new mothers requesting the service.

 

2. Goal:  To improve the Health Department image by informing the public and providers concerning our mission, activities and accomplishments

 

Objective: Increase awareness of general health services for providers and public by 6-30-09

 

Program Activity

·      Provide local health care provider offices and service agencies with information about Stanly County Health Department programs and services by 12-1-2008.

·      Make available an Annual Report of Health Department activities for previous fiscal year.

·      Develop program fliers and educational materials in English as well as other languages for distribution.

·      Continue efforts to attract participants into all programs through small local industry, churches, etc.

·      Prepare and send provider service letters to all Carolina Access clients at least annually.

·      Provide agency representation to the CFPT/CCPT quarterly.

·      Promote the Health Check/Health Choice Programs by providing brochures at daycares, schools, health fairs, etc.

·      Prepare and submit for publication at least six media releases.

·      Prepare at least four bulletin board displays in The Stanly Commons.

·      Participate in at least two health fairs.

·      Provide at least six prevention and control programs for high risk and chronic diseases in community, school, church, or worksite settings.

·      Develop at least two educational displays regarding health department programs/services.

·      Participate in at least two community organizations, including Partners in Health, School Health Advisory Council.

·      Maintain health department web pages on the county website.

·      Prepare Health Department report card and make available to the public.

 

3. Goal: Maximize organizational productivity and ensure staff awareness of finance/service program relationship

 

Objective: To utilize a record keeping system that would increase productivity, allow for streamlining of clinics, and increase storage capacity of current records room by 6-30-09.

 

Program Activity

·      Review current record keeping system and update to allow for more storage.

·      Review charting and other forms to eliminate duplication and streamline flow through clinic.

 

4. Goal: Increase the effective communication within and between health department staff, other agencies and within the public

 

Objective: Provide medical community with information about communicable disease and bioterrorism in Stanly County and the reporting procedure by 6-30-09

 

Program Activity

·      Update, prepare, and distribute Communicable Disease Newsletter.

·      Provide a program to local office managers about communicable disease reporting.

·      Utilize a fax system to inform providers about Communicable Disease and/or Bioterrorism updates and events.

·      Develop and maintain a community plan for varicella exposures in conjunction with community partners at Stanly Regional Medical Center, area OB-GYN providers, etc.

 

5. Goal: To provide opportunities for staff development, training, and continuing education for all personnel

 

Objective: Ensure all required training for current staff is up to date and allow for professional growth by 6-30-09

 

Program Activity

·      Assess the availability of state supplied trainings and send appropriate staff.

·      All clinic RNs will complete Adult Physical Assessment course.

·      All staff involved with the assessment, testing and treatment of STD’s will have completed the required state provided training.

·      Provide more flexibility and cross training of staff.

·      Attend at least four health education workshops, such as Healthy Carolinians, North Carolina Society For Public Health Education, Coordinator’s Coalition Network.

·      Hold quarterly staff trainings related to bioterrorism plans for the health department to ensure all staff are aware of plans.

·      Each Enhanced role RN will maintain the appropriate number of contact and training hours required in order to continue the Enhanced role function.

                                                 

6. Goal: Prevent and control communicable diseases

 

Objective: Reduce STD’s in Stanly County by careful assessment, testing, and treatment of clients that present with symptoms and their contacts and by providing educational materials and counseling by 6-30-09

 

 

Program Activity

·      All staff involved with the assessment, testing, and treatment of STD’s will have completed the required state provided training.

·      Appropriate current clinical and laboratory reference materials will be made available to staff to support clinical diagnosis and treatment of clients.

·      All clients presenting with a request for STD/HIV services will be triaged and treated on a walk-in basis if symptomatic; if non-symptomatic, clients will be offered the first available appointment.

·      Encourage all clients to use condoms and to provide them free of cost to the clients.

·      Provide appropriate pamphlets and other educational materials regarding the prevention, diagnosis, and treatment of STD’s.

·      Review the materials currently in use for relevance and accuracy.

·      Provide at least two educational programs to high risk populations.

 

7.  Goal: Enhance child health and development in childcare centers through Nurse Child Care Health Consultant (CCHC) activities funded through the Stanly County Partnership for Children (Smart Start).

    

Objective:

A.   By June 30, 2009, 85% (170 of 200) of childcare providers participating in trainings by the CCHC’s will show increased knowledge of the topic as measured by pre/post knowledge assessment or will report improved knowledge of health topics that will improve their childcare

·      Provide trainings on identifiers for children at risk at times convenient for childcare providers to attend.

·      Provide training on Safe sleep/SIDS at times convenient for childcare providers to attend.

·      Provide trainings on sanitation and communicable disease at times convenient for childcare providers to attend.

B.   Of childcare facilities that have received child care health consultation services by Outreach Health Services, 50%  (8 of 16) will have an approved emergency plan

·      Assess to see if each childcare facility that receives technical assistance has a approved emergency plan in place.

·      If no plan in place, share sample plans with the providers and encourage them to have in place by June 30, 2009.

C.   Of the childcare facilities that have an approved emergency plan and receive child health consultation services funded by Smart Start 50%  (8 of 16) provide documentation that at least 2 routines from the emergency routines outlined in the facilities emergency plan have been practiced

·      Assess to see if facilities with approved plans have exercised at least 2 parts of the plan by June 30, 2009.

·      Assist facilities in planning ways to exercise plan.

D.  By June 30, 2009 at least 33% (18 of 53) of children referred for vision, hearing or other health programs by the CCHC will be diagnosed and treated

·      Follow-up with parent/guardian of all children in need of referral that child has made a follow-up visit.

·      Follow-up with the childcare facility to ensure that child is receiving services.

 

Home Health Agency

1.   Goal:  Improve availability of and accessibility to Home Health services.

 

Objective: Increase the number of client admissions served through Home Health by 3%.

 

Program Activity: 

·      Network with local and surrounding county providers.

·      Staff to visit discharge planners at local and regional hospital twice a year.

·      Staff to visit local MD offices and letters sent to offices once a year.

·      Agency to contact discharge planners at 5 surrounding hospitals once a year.

·      Solicit suggestions for improvement from current and discharged clients via program evaluation annually.

·      Solicit suggestions for improvement from physicians via program evaluation forms once a year.

·      Maintain excellent patient satisfaction survey results from current and discharged patients twice a year.

·      Marketing/advertising via radio/newspaper once a year regarding home health services.

·      Staff to visit 4 nursing homes and 3 assisted living centers once a year.

·      Quality patient care will be maintained and improved as evidenced by 3% improvement of Stanly County Home Health Agency reportable quality trends: Acute Care Hospitalization and Improvement in Management of Oral Medications.

 

2.   Goal: To provide opportunities for staff development.

 

Objective:  All disciplines will attend at least 1 continuing education program this year, and obtain the amount of in-service credit hours per policy.

 

Program Activity: (1). Increase staff knowledge of client care through continuing education; RN’s 16 hours and HHA’s 12 hours of continuing education.

 

3.  Goal:  Maximize organizational productivity, staff awareness of program relationships.

 

Objective:  Increase client participation by 3%.

 

Program Activity:  

·      Network with local and surrounding providers.

·      Review/update policies and procedures annually. 

·      Increase/maintain patient census to between 50-60 to accommodate current staff.

·      Quality Improvement (QI) thresholds to remain at 95% or greater.

·      Increase staff participation and involvement in QI via participating/monitoring QI activities.

·      Participate in community-wide opportunities to promote awareness of agency, ie: provide blood pressures at community events, etc.